Frequently Asked Questions
What Is Exalt?
- We are a brand on a mission to connect people through styles. Every product we make is designed by a different designers. Exalt Team is based on Honesty, Committed & Dedicated. We believe; strong relation with customers, our first priority, Quality, Good Services & that is our team motto.
Does My Purchase Make An Impact?
- Yes! Every purchase you make an impact on economy. It will improve the quality of standards, new things in the market, and talented craftsmen motivated to do more.
How Can I Contact You?
- We’d love to chat! Please feel free to email email@example.com / Contact us or you can call us +92-322-4488101. We’ll ready to respond you as quickly as we can!
Do You Only Sell Accessories?
- Just accessories for the moment, but we will plan to customize your desired shoes.
How To Place An Order?
- Order placing is made very simple for our customers, you can select your product, then add to cart, after complete your order with details, and you will receive a confirmation email with your order number.
How Do I Know If My Order Was Placed Successfully?
- After your order is submitted, you will be sent to an order confirmation mail with your order number. You should also receive an email confirmation shortly. After your order ships, we’ll send you a confirmation email with tracking information.
Can I Cancel Or Modify My Order After I’ve Placed It?
- We do our best to process and orders fast. Once your order is placed, if you need to make a change, please call us as soon as possible with your order number and update request. We’ll do our best to accommodate this request, but we cannot make any promises.
RETURNS & SHIPPING:
How Long Does It Take For My Order To Arrive After It Has Placed?
- 1-2 days in Lahore. Other cities around 2-3 business days.
How Can I Return The Product?
- You can call us if product you order is not same. Notify, within 3 days.
What Are The Shipping Costs You Charge?
- Hurray! There are no shipping costs charge in Lahore. Other than Lahore, you will pay shipping cost charges.